Explanation of Fees

Navigating insurance coverage can be complicated.

MemoryCare receives payment from insurance companies for time spent with patients assessing, diagnosing and treating the symptoms of cognitive impairment.  But no insurance covers the cost of comprehensive care that MemoryCare provides to families/caregivers.

To cover the cost of our program, MemoryCare relies on insurance fees, a cost-sharing annual caregiver fee, and charitable funds that we raise every year.  These three sources of income are necessary for every visit to our office for every family served.  For detailed information see below.

The clinical portion MemoryCare provides is covered by most forms of insurance including Medicare and Medicaid.  Most insurance companies require that a co-payment be paid by the patient as well.  Because no insurance covers the time spent educating, counseling and training caregivers, we charge caregivers an annual cost-sharing fee and raise funds for the remaining financial need of the organization.  If you have concerns about paying for MemoryCare’s services, please let us know; we are committed to ensuring that no family is denied care for financial reasons.

MemoryCare relies on charitable contributions and grants to support our growth and secure our future. We are indebted to The Duke Foundation, The Kate B. Reynolds Foundation, The Janirve Foundation, Mission Health (Community Health and Benefits) and others whose grants over the past decade have been instrumental to our success.


Paying for MemoryCare

Deductibles and Co-Payments

Patients are responsible for any deductible that is not met by their insurance and any co-payments related to clinical care received at MemoryCare.

Caregiver Fee

Because Medicare and other forms of insurance do not cover the services and support we provide to caregivers, we charge a caregiver fee of $550/year that is subject to change. We are dedicated to keeping this fee as low as possible but do have to raise it periodically to accommodate increasing operational costs. Even with this fee, MemoryCare still has to raise more than 50% of its operating budget on an annual basis which is done through a combination of grants, donations, and investment income. We require a $50 deposit when the patient appointment is made. Unless other arrangements are made, the remaining balance ($500) is due at the first appointment. This fee covers services for the supportive care and training of the caregiver for one year including (but not limited to):

Caregiver College is our six-session training and education course.  This course is designed to prepare caregivers for the changes in their loved one.  These modules provide coping skills and tips for ways to better take care of themselves as caregivers.
Workshops throughout the year that provide additional information about care giving and medical advances in the detection and treatment of memory disorders.

Use of our Lebedeff Eldercare Resource Center and its extensive collection of books, videos, pamphlets and journals on memory disorders, caregiving, community resources, ethics and end-of-life care, as well as information on healthy aging. The Center also provides high speed internet access for on-line searches of current health information.

Note: The library/resource center is free and open to the public.